ICR Pentland Vets, located in Edinburgh, is a well-regarded veterinary clinic with a robust overall rating of 4.7 stars based on 149 reviews, indicating a high level of customer satisfaction. This strong rating is supported by numerous positive testimonials highlighting the clinic's attentive and compassionate care. Many reviewers praise the knowledgeable and empathetic staff, who are noted for their personalized approach to pet care. Regular clients, such as Robyn Haldane, commend the clinic for its thorough and individualized attention to pets, ensuring that both pet and owner feel valued during visits.

The clinic is particularly noted for its Veterinary Nurse Training facility, which suggests a commitment to high standards and ongoing professional development. This could contribute to the high level of expertise appreciated by many clients, as demonstrated in Shaun Henderson's review, which highlights the staff's dedication and understanding.

However, a minority of reviews express concerns about pricing, as illustrated by Sudi Krishnakumar’s experience, who found the consultation fees for small pets like hamsters to be unexpectedly high. This review contrasts with the otherwise positive feedback but underscores the importance of transparency and communication regarding pricing for potential clients.

Overall, ICR Pentland Vets appears to excel in providing compassionate and expert veterinary care, with a few exceptions regarding cost concerns. The clinic's strong reputation and commitment to individualized pet care make it a trusted choice for pet owners in Edinburgh.