Eye right referrals

Eye Right Referrals is a fully independent veterinary ophthalmology referral service owned and run by Julia Henken, focused on eye conditions in small animals including dogs, cats and rabbits. The service covers routine, urgent and emergency referrals, with advanced diagnostics and ocular surgery listed on the website, including cataract surgery and diode laser procedures. Recent reviews consistently highlight fast assessment for serious eye problems, clear explanations, and supportive follow-up during recovery.

Services

• •Referral ophthalmology for small animals: consultations for dogs, cats and rabbits, including routine, urgent and emergency eye cases.
• •Eye surgery: surgical management of eyelid, corneal and intra-ocular conditions, with cataract surgery and diode laser procedures listed on the website.
• •Diagnostics and eye testing: the website lists electroretinogram (ERG), eye ultrasound, slit lamp biomicroscopy, tonometry, indirect ophthalmoscopy, tear film assessment, gonioscopy, eyelid conformation assessment and light testing.
• •Imaging access: MRI and CT scans are available through the service.
• •Out-of-hours care: the website states a comprehensive out-of-hours service, with 24/7 care if needed.
• •Examples owners mention in reviews: cryotherapy for an eyelid abscess; cryosurgery on both eyes for ongoing eye problems; treatment of a chronic corneal ulcer; care for persistent juvenile conjunctivitis; and rapid assessment of a tumour behind the eye leading to same-day surgery and eye removal after vision was assessed.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services.

People

• •Julia Henken — owner/operator and ophthalmology clinician. Reviews describe her as clear, reassuring and decisive, with examples including rapid diagnosis of a serious eye tumour, cryotherapy and cryosurgery cases, chronic ulcer treatment, and responsive support during recovery.
• •Wider team support: recent reviewers also praise her colleagues and supporting staff as professional and caring.

Reviews

Google shows a 5.0-star rating from 12 reviews.

• •Owners repeatedly describe quick access and prompt decision-making, including next-day assessment for a suddenly distorted eye and treatment on the same day.
• •Communication is a strong theme, with reviewers saying Julia explains options clearly, helps owners understand diagnosis and treatment, and remains responsive during recovery.
• •Reviews mention a range of successful treatments and outcomes, including cryotherapy for an eyelid abscess, cryosurgery for long-running eye problems, improvement after treatment for a chronic ulcer, and marked progress in a puppy with juvenile conjunctivitis.
• •The overall tone is highly positive about the professional, caring approach of both Julia and the wider team.