Braid Veterinary Hospital – Vets in Edinburgh
Clinic Overview
Braid Veterinary Hospital in Edinburgh is part of VetPartners and says it has been providing veterinary treatment since the 1960s. It offers routine care alongside advanced and referral services, with 24/7 emergency treatment and hospital care available. Recent feedback often highlights a calm, welcoming environment, friendly staff, and regular communication during inpatient and follow-up care, although there is also an isolated recent complaint about delays and understaffing.
Services
- •24/7 emergency treatment and hospital care: The hospital states that emergency treatment is available around the clock. Reviews mention night and weekend emergency support on site, overnight stays, owner visits while a pet was admitted, regular updates from the team, and one case where emergency care was followed by a referral arranged by Gemma.
- •Routine appointments and examinations: This includes everyday vet visits such as first kitten appointments, quarterly check-ups, and follow-up assessment of new concerns. One owner said a dog’s leg lump was examined later the same day.
- •Ongoing medical support: Recent feedback includes help with managing a diabetic cat, updates to the owner while they were away, and advice by phone when needed.
- •Advanced and referral services: The hospital lists referral surgery and ophthalmology.
- •Additional clinical services: The website also lists acupuncture.
- •Training role: The clinic is noted as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
Recent reviews mention Gemma for arranging a referral during an emergency case, and Lucas and Struan in connection with the night emergency service. Reviewers also repeatedly praise the reception team, front-of-house staff, and nursing staff for being friendly, caring, efficient, and good at keeping owners updated.
Reviews
Google reviews show 4.0 stars from 216 reviews.
- •Many recent reviewers describe the team as friendly, caring, knowledgeable, and efficient, with particularly strong praise for reception and front-of-house staff.
- •Several reviews focus on emergency and inpatient care, including overnight stays, regular updates, owner visits during hospitalisation, and supportive follow-up afterwards.
- •Owners also mention ongoing medical support and prompt attention, including help with a diabetic cat and a same-day examination of a lump found during a routine check-up.
- •A small number of negative reviews mention delays, staffing concerns, and high pricing for a bag of hypoallergenic cat food sold at the practice.
