Braid Veterinary Hospital

Braid Veterinary Hospital describes itself as providing veterinary treatment since the 1960s and offers a mix of routine care, advanced/referral services, and 24/7 emergency treatment. Recent reviews give concrete examples of ongoing medical management (a diabetic cat with the team keeping the owner informed while they were away) and same-day attention (a dog’s leg lump examined later the same day after a quarterly check-up). Owners also mention being able to call for advice when needed, while one recent reviewer strongly criticises the price of a specific hypoallergenic cat food sold in-practice.

Services

• •24/7 emergency treatment (stated on the clinic website).
• •Acupuncture (website).
• •Referral surgery (website).
• •Ophthalmology (website).
• •Routine check-ups and examinations (review mentions a quarterly check-up; a lump examined the same day).
• •Chronic condition support (review describes help managing feline diabetes and ongoing advice by phone).
• •Veterinary nurse training facility (from clinic data).

Pricing

• •A reviewer reports a bag of hypoallergenic cat food priced at £52.99 at the clinic, and compares it to £18.74 on Amazon (one review; pricing for other services isn’t stated).

People

• •Front-of-house staff are singled out in one recent review as “brilliant,” alongside “friendly” and “knowledgeable” staff overall.
• •The team is credited with communication during ongoing care, including keeping an owner updated about a diabetic cat’s condition while the owner was away, and being available for advice by phone.

Reviews

Google rating: 4 stars from 193 reviews. - Ongoing medical support and communication: diabetic cat management, updates provided when the owner was away, and advice available by phone.

• •Responsiveness within the day: a leg lump was examined later the same day following a routine check-up.
• •Staff manner noted repeatedly: “friendly,” “caring,” “knowledgeable,” with a specific shout-out to front-of-house staff.
• •Pricing complaint on retail product: one reviewer calls the in-practice price of hypoallergenic cat food a “rip off,” citing a large difference versus an online price.