ICR Pentland Vets

ICR Pentland Vets is part of the ICR Vets group, and the site states they offer 24-hour veterinary services for all pets. The clinic is described as RCVS Accredited, with “Cat Friendly Clinic” status also listed (and the group notes accredited hospital status for a different clinic in the same network). Reviews most often describe unhurried appointments where owners feel listened to, including support during end-of-life care. One review raises a practical concern about readiness for small pets (no suitable scale available for a hamster) alongside a complaint about a “£60+” consultation fee for that visit.

Concrete specifics owners mention include

• •End-of-life care with extra support for owners’ questions.
• •Pets not being rushed, with time taken to assess individual needs.
• •Calm handling for cats (“peaceful and pleasant time”).
• •A hamster health check where weighing was skipped due to lack of an appropriate scale (as reported by the reviewer).

Services

• •General consultations and health checks (including for a hamster, as described in a review).
• •End-of-life care (described by a dog owner who went through end-of-life care with the clinic).
• •24-hour veterinary services for all pets (stated on the website as an ICR Vets offering).
• •Cat-focused approach: “Cat Friendly Clinic” status is listed in the website summary.

Pricing

• •A reviewer reports paying a consultation fee of “sixty plus pounds” for a hamster general health check.

Reviews

4.7 stars from 152 reviews. “”

• •Owners describe being given time in appointments, with concerns listened to and pets assessed on an individual basis rather than a “one size fits all” approach.
• •Several reviews mention staff being helpful from reception through to the vet, and appointments feeling efficient (e.g., “quick, friendly and efficient”).
• •Cat owners specifically mention their cats being calm during visits (“peaceful and pleasant time”).
• •End-of-life care is highlighted in one review, including support for the owner and help answering questions.
• •One negative review reports missing equipment for small animals (no small-creature scale, so weighing was skipped) and objects strongly to the cost of a hamster consult (“£60+”), describing it as overpriced.