Vets Now (Edinburgh) – Vets in Edinburgh
Clinic Overview
- Many owners say pets are seen promptly in urgent situations, and several describe the vets and nurses as caring, calm, and efficient. - Positive feedback often centres on attentive treatment for cats, dogs, and rabbits, including regular phone updates during overnight stays and, in some cases, life-saving care. - Cost is a recurring complaint, with several reviewers describing emergency consultations as very expensive or poor value, especially when the visit felt brief.
Services
- •Emergency and out-of-hours care: urgent appointments and overnight monitoring are a core part of the service. Recent reviews mention pets being seen quickly for problems including urinary pain, labour concerns, dental issues, vomiting and diarrhoea, and other sudden illnesses.
- •Overnight treatment and progress updates: owners describe pets staying for overnight care and receiving reassuring phone updates and check-ins on progress.
- •Small-animal care: listed on the clinic’s website, with recent reviews covering cats, dogs, and a rabbit.
- •Video consultations: listed on the clinic’s website.
- •Neurology and oncology: listed by Vets Now as specialties, though it is not clear whether these are provided at this clinic or via referral within the wider network.
Pricing
No published pricing information is currently available for this clinic.
People
- •Vets and nurses: reviews regularly praise the clinical team for being kind, efficient, attentive, and reassuring, especially during urgent assessments and overnight stays.
- •Reception/front desk: feedback is more mixed, with some owners unhappy with the tone of phone advice or feeling pushed towards an immediate visit.
Reviews
Google rating: 4.3/5 from 525 reviews.
- •Many owners say pets are seen promptly in urgent situations, and several describe the vets and nurses as caring, calm, and efficient.
- •Positive feedback often centres on attentive treatment for cats, dogs, and rabbits, including regular phone updates during overnight stays and, in some cases, life-saving care.
- •Cost is a recurring complaint, with several reviewers describing emergency consultations as very expensive or poor value, especially when the visit felt brief.
- •A smaller but repeated concern is communication around the initial phone call or visit, with some owners reporting blunt advice, unclear medication instructions, or concerns about understaffing on busy nights.

